# Calendrcar Data Policy

## Overview
At Calendrcar, we value the integrity and availability of your data. This document outlines our policies regarding data access, retrieval, and security for both free and paid users.

## Data Security
- All user data, including reservation details, is securely stored on our servers.
- We use advanced encryption techniques to protect your data, ensuring that it is safeguarded against unauthorized access and breaches.

## Data Access and Retrieval

### Free Accounts
- Users of our free service have limited access to their data.
- In the event of a suspension or termination of the free account, users can access their reservation data through the following methods:

  1. **Upgrade to a Paid Version**:
     - Users can choose to migrate to one of our paid plans.
     - This migration ensures that their data is securely stored and continuously accessible on our encrypted servers.
     - The migration process will be handled by our team to ensure a smooth transition without any data loss.

  2. **Data Extraction Request**:
     - Users can request to have their reservation data extracted and provided in CSV format.
     - This request must be made within 7 days of the account suspension.
     - There is a processing fee of 300 euros for this service, which covers the costs associated with data handling and extraction.
     - Once processed, the data will be sent to the user via email.

- **Data Deletion**:
  - All user data, including reservation data, will be permanently deleted from our servers 7 days after the suspension of the free account if no action is taken to either upgrade to a paid plan or request data extraction.

### Paid Accounts
- Users who subscribe to our paid plans have full access to their data as per the terms of their subscription.
- Data from paid accounts is securely stored and backed up regularly to ensure its availability and integrity.
- Our paid plan users' data is also protected by the same advanced encryption methods to ensure maximum security.

## Data Policy Access
- Our data policy is accessible at all times through the Calendrcar application and our website.
- We recommend all users familiarize themselves with these policies to understand their rights and options regarding their data.

## Contact Us
- If you have any questions or need assistance with your data, please contact our support team. We are here to help ensure you have the best possible experience with Calendrcar.

Thank you for your understanding and cooperation.

Sincerely,
The Calendrcar Team